Jasmine Rewards2020-11-06T10:50:00-06:00

JASMINE Rewards

Earn points for more tasty Chinese and Japanese cuisines.

Because you deserve it!

How It Works

Each dollar you spent earns 1 point. 100 points equal a $10 reward.

Your reward points are automatically added to your account.

When you reach 100 points, you can redeem for an order of $20 or more.

Plus, from time to time we’ll even throw in some tasty surprises!

Only available for online orders from our website.

FAQ

What is Jasmine Rewards?2020-11-06T11:34:47-06:00

Jasmien Rewards is a loyalty program we designed to thank our wonderful customers (YOU). Customers receive points for every transaction ($1 spent = 1 point) by simply ordering online on our website at jasminetx.com while logged in.

How do I join the Jasmine Rewards Program?2020-11-06T11:35:07-06:00

When you place your very first order, there’ll be a checkbox asking if you’d like to join the rewards program. be sure to check this!

If you are an existing customer, please go to My Accounts by hovering over the phone # in the main menu then clicking My Accounts. Verify that this same check box is also checked.

Can I earn points or redeem rewards in person?2020-11-05T10:19:19-06:00

At this time, you can earn points and redeem rewards only when ordering on our website.

How do I earn points for my purchases online?2020-11-05T10:20:30-06:00

To earn reward points, simply place your order with eligible items. Points are automatically added to your account.

What if my order is $9.25? Do I get 9 or 10 points?2020-11-06T10:22:20-06:00

You’ll get 9 points because transactions are rounded down to the nearest dollar amount from the subtotal (before tax). For example, a purchase from $9.25 would round down to 9 points.

I placed an order but don’t see my points being increased.2020-11-06T11:56:04-06:00

Earned points are processed every 4 hours.

If I have 50 points, can I get a $5 reward?2020-11-05T13:42:59-06:00

No. Rewards are earned in $10 increments when you have 100 points. You must hit 100 points before you get a reward.

Can I earn points and redeem rewards on online orders?2020-11-05T13:44:00-06:00

Yes! Earning points for online orders is automatic if you are logged into your account. There are no additional actions needed.

If I have multiple $10 rewards earned through the app, can I redeem all of them at once?2020-11-05T13:45:52-06:00

At this time, you can only redeem a $10 reward in one order. Your order must be at least $20 to be eligible for reward redemption.

Do my reward points or $10 rewards ever expire?2020-11-05T13:51:53-06:00

Currently, your earned reward points and $10 rewards do not expire. However, any special offers we send you may have a time limit for redemption so make sure to check the message in your email for the details.

Do I get reward points for gift card purchases?2020-11-05T13:52:52-06:00

Reward points are not awarded for gift card purchases. They are awarded when you redeem the gift card for food purchases on our website.

What if I have a $10 reward and another offer that I received through your email? Can I use both at the same time?2020-11-05T13:53:38-06:00

No. You can only use one redemption code at a time. Each reward within the program is separate and cannot be combined with any other offer.

How do I check my reward points balance?2020-11-06T09:15:17-06:00

To check your balance, go to My Accounts by hovering over the phone number in the main menu then click “My Accounts”.

What if something goes wrong with my transaction? Do I need to come back the restaurant to fix the issue?2020-11-06T11:55:24-06:00

Your satisfaction is important to us!

Should any issues arise, please simply call and speak with the manager. We will make sure you get all your points.

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